Dearbump

Terms and conditions

Last updated: 17 October 2026

About these terms

These terms apply when you use the Dearbump website. The website is run by Dearbump Limited, a company registered in England and Wales. Company Number: 11217852. Registered Office: Suite G04, 1 Quality Court, Chancery Lane, London, WC2A 1HR, United Kingdom.

By using the website, you agree to these terms. If you have any questions, email operations@dearbump.com.

Not medical advice

The information on this website is general. It’s based on NHS guidance but it isn’t medical advice, and it doesn’t replace your midwife, GP or maternity team.

If you’re worried about bleeding, pain, your baby’s movements or anything that doesn’t feel right, call your maternity unit straight away. In an emergency, call 999.

Your plan and our tools

The plan quiz and the due date calculator give general guidance and estimates based on what you tell us. They aren’t a diagnosis. Your midwife will confirm your due date at your dating scan.

Box Drops

  • Box Drops are free and limited. Joining the list doesn’t guarantee you a box.
  • Boxes are only sent to UK addresses, for adults aged 18 or over.
  • What’s in each box can vary. Boxes are for your own personal use.
  • We may change or stop Box Drops at any time.

The Dearbump app and midwife chat

The app has its own terms, which you agree to when you download it. In summary:

  • Midwife chat is a monthly subscription that renews automatically until you cancel. You can cancel in your app store settings, and you keep access until the end of the period you’ve paid for.
  • Midwife chat is for non-urgent questions. It isn’t a substitute for face-to-face care, and it isn’t for emergencies. If you’re in labour or worried about an emergency, contact your maternity unit or call 999.
  • Our midwives reply Monday to Friday, 9am to 5pm. Messages sent outside these hours are answered when they’re back.
  • Midwife chat covers pregnancy and up to 2 years after birth.

Using the website

Please use the website lawfully and don’t try to disrupt it, copy it, or access parts you’re not meant to. We may update or change the website at any time and we can’t promise it will always be available or free from errors.

Our content

The content on this website, including text, illustrations and the Dearbump name and logo, belongs to us or the people we licence it from. You can use it for your own personal, non-commercial use.

Links to other websites

We link to other websites, such as the NHS. We aren’t responsible for their content.

Our responsibility to you

Nothing in these terms limits our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else the law doesn’t allow us to limit.

The website is free to use. We aren’t responsible for losses that weren’t foreseeable, or for business losses.

Changes to these terms

We may update these terms. The version on this page applies whenever you use the website.

Law

These terms are governed by the law of England and Wales, and the courts of England and Wales can deal with any dispute.